Questions? We're here to help
Whether you need course details, have enrollment questions, or want to know how we teach comedy writing, reach out anytime.
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Hrushevs'koho St, 44
Vinnytsia, Vinnytsia Oblast
Ukraine, 21000
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Common Questions
Quick answers before you reach out
We respond to all inquiries within one business day. If you contact us on weekends or holidays, expect a reply by the next working day. Urgent enrollment questions usually get faster responses.
Email works best for detailed questions about courses or enrollment. For quick questions, messaging apps like Telegram or Viber get faster responses during business hours. Phone calls work well for immediate concerns.
Yes. Send us your availability through the contact form or email, and we'll arrange a time that works. Calls typically last 15-30 minutes and cover course structure, learning format, and any specific questions you have.
All enrolled students get access to our support team for platform issues, login problems, or content access questions. Technical help is available via email and messaging apps throughout your course duration.
While we primarily operate online, you can schedule an appointment to visit our Vinnytsia office. Contact us ahead of time to arrange a meeting, and we'll make sure someone's available to discuss your questions face-to-face.